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<div id="document-contact" style="margin-top:10px; padding:15px 0 0 35px; color:black">
	<a name="Top"></a>
	<h2 >		
		Welcome to Bento Localization Portal Documentation
	</h2>
	<p>
		Bento is Jonckers' online localization portal which provides a simple interface for customers to upload files and strings for translation and then allows progress to be monitored throughout the localization workflow.
	</p>
	<p>
		Bento is accessible through any internet browser, there's nothing to install or set-up.
	</p>
	<a href="<?php echo $this->baseUrl('/ho/index');?>">Back to Bento Localization Portal</a>	<p></p>
	<h2>Table of Contents</h2>
	<p><a href="#Terminology">Terminology</a></p>
	<p><a href="#Workflow">Workflow</a></p>
	<p><a href="#Supported_files">Supported files</a></p>
	<p><a href="#Supported_browsers">Supported browsers</a></p>
	<p>How To</p>
	<blockquote>
		<p>A. <a href="#A.">Login</a></p>
		<p>B. <a href="#B.">Change your Login Password</a></p>
		<p>C. <a href="#C.">Manage Handoffs</a></p>
		<blockquote>
			<p>1. <a href="#1.">Create one Handoff</a></p>
			<p>2. <a href="#2.">Edit one Handoff</a></p>
			<p>3. <a href="#3.">Cancel one Handoff</a></p>
			<p>4. <a href="#4.">Download localized files and Close one Handoff</a></p>
		</blockquote>
		
	</blockquote>
	<h2 ><a name="Terminology"></a>Terminology</h2>
	<p >HO: Handoff</p>
	<p >HB: Handback</p>
	<p >PM: Project Manager</p>
	<p >JTE: Jonckers Translation & Engineering</p>
	<p><a href="#Top">Top</a></p>
	<h2 ><a name="Workflow"></a>Workflow</h2>
	<p >
		The following localization Workflow has been designed. It's an important concept to keep in mind when using the portal to understand the HO Status Naming.
	</p>
	<p >
		<img src="<?php echo $this->baseUrl('/images/documents/Doc_FMS_Portal_Status_WF.JPG');?>" height="404" hspace="0" width="1069" border="0">
	</p>
	<p >
		<span class="bold_text">HO - Created: </span>HO has been created by the client. Client can upload files.
	</p>
	<p >
		<span class="bold_text">HO - Cancelled: </span>HO has been cancelled by the client. Can be done only if Ho status < HO - Readytoloc
	</p>
	<p >
		<span class="bold_text">HO - Ready To Loc :</span> Client uploaded Files to the portal, HO has been sent to Jonckers and is ready to be picked up for localization.
	</p>
	<p>
		<span class="bold_text">HO - Received :</span> Jonckers PM confirms reception of the HO by changing its status into HO-Received
	</p>
	<p>
		<span class="bold_text">HB - Completed :</span> Jonckers PM has uploaded localized files, ready to be picked up by the client..
	</p>
	<p>
		<span class="bold_text">HO - Closed:</span> Client confirms reception of the localized files and closes the HO.
	</p>
	<p><a href="#Top">Top</a></p>
	<a name="Supported_files"></a>
	<h2>Supported files</h2>
	<p>
		For File(s) upload, the portal supports the following compressed file format:
	</p>
	<p>
		<span class="bold_text">zip, rar, ace, cab, 7z, tar.gz, tar.Z, tgz</span> 
	</p>	
	<p><a href="#Top">Top</a></p>
	<a name="Supported_browsers"></a>
	<h2>Fully supported browsers:</h2>
	<p>Internet Explorer 8 <a href="http://www.microsoft.com/windows/ie/downloads/default.asp">http://www.microsoft.com/windows/ie/downloads/default.asp</a></p>
	<p>Note for Internet Explorer 9 users:<p>
	<p>As you might experience layout issues with this browser, we recommend that you activate the <span class="bold_text">Compatibility View</span> for better results.</p>
	<p>
		<img alt="Compatibility view" src="<?php echo $this->baseUrl('/images/documents/IE9.jpg');?>" height="72" hspace="0" width="403" border="0">
	</p>	
	<p>Google Chrome <a href="http://www.google.com/chrome">http://www.google.com/chrome</a></p>
	<p>Firefox 4.0+ <a href="http://www.mozilla.com/en-US/firefox/all.html">http://www.mozilla.com/en-US/firefox/all.html</a></p>
	<p><a href="#Top">Top</a></p>
	<h2 >HOW TO</h2>
	<a name="A." login=""></a>
	<h3>A. Login</h3>
	<p>
		If you need an account, please contact your Jonckers representative via Email. You can also Use the
		<span class="bold_text">Create a Bento Account</span> Link.
	</p>
	<p>
		If you forgot your Login or Password, you can send us an email via the appropriate
		<span class="bold_text">Forgot Password?</span> Link.
	</p>
	<p>
		<img alt="Login Screen" src="<?php echo $this->baseUrl('/images/documents/Login.jpg');?>" height="160" hspace="0" width="304" border="0">
	</p>
	<a href="#Top">Top</a>
	<a name="B."></a>
	<h3>B. Change your Login password</h3>
	<p>
		After Login, You have opportunity to change your password in the <span class="bold_text">MY ACCOUNT</span> tab.
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/MyAccount_tab.jpg');?>" height="270" hspace="0" width="859" border="0">
	</p>
	<a href="#Top">Top</a>
	<a name="C."></a>
	<h3>C. Manage Handoffs</h3>
	<p>
		These Features are designed to work only for Jonckers Client profiles.
	</p>
	<a name="1."></a>
	<h3>1. Create one Handoff</h3>
	<p>
		In <span class="bold_text">HANDOFF</span> tab, click the <span class="bold_text">Add new handoff</span> button.
		<img src="<?php echo $this->baseUrl('/images/documents/AddNewHO.jpg');?>" height="31" hspace="0" width="181" border="0">
	</p>
	<p>The following screen appears.</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/AddNewHO_page.jpg');?>" height="605" hspace="0" width="645" border="0">
	</p>
	<p>
		<span class="bold_text">Handoff Title</span>: Enter a Title for your Handoff. For best user experience, choose one brief Title that is descriptive enough for your project.
	</p>
	<p>
		<span class="bold_text">Handoff Date</span>: This date is automatically set by the System.
	</p>
	<p>
		<span class="bold_text">Handoff Source LanguageID</span>: Select ONE source language.
	</p>
	<p>
		<span class="bold_text">Handoff Target LanguageID</span>: Select one or multiple target languages.
	</p>
	<p>
		The Top 10 source languages And Top 50 target languages managed in Jonckers are displayed by default.</p>
	<p>
		In case you are missing languages, Please contact your Jonckers PM, it can be easily added.
	</p>
	<p>
		<span class="bold_text">Handoff Instruction</span>:Write any Comment or Instructions for your Handoff that you want to pass on to Jonckers Team. This text will be included in the Notification Email. This area is rich text format enabled and allows you to add any kind of formatted text, such as hyperlinks.
	</p>
	<p>
		<span class="bold_text">Save</span>: This button allows you to save the Handoff information in the portal and brings you back to the Handoff page. You will be able to add files later on, through the Edit Function of your Handoff.
		<img src="<?php echo $this->baseUrl('/images/documents/EditHOLink.JPG');?>" height="30" hspace="0" width="74" border="0">
	</p>
	<p>
		<span class="bold_text">Cancel</span>: This button brings you back to the Handoff page, and discards any information you entered for your current Handoff.
	</p>
	<p>
		<span class="bold_text">Save & upload files</span>: This button allows you to save the Handoff information in the portal and brings you to the File Manager module where you can upload your archive files as Shown below:
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/Upload&SaveFiles_Client.JPG');?>" height="312" hspace="0" width="637" border="0">
	</p>
	<p>
		<span class="bold_text">Back</span>: This button brings you back to the Handoff page. The Handoff will not be sent to Jonckers until you set it as "Ready to loc". You will be able to add files later on, through the Edit Function of your Handoff.
		<img src="<?php echo $this->baseUrl('/images/documents/EditHOLink.JPG');?>" height="30" hspace="0" width="74" border="0">
	</p>
	<p>
		<span class="bold_text">View Files</span>: This button displays the <span>Bento File Manager</span>&nbsp;where you can see/delete the uploaded files for your Handoff.
	</p>
	<p>
		<span class="bold_text">Proceed</span>: This button is grayed out until you uploaded at least one file for your Handoff.
	</p>
	<p>
		<span class="bold_text">Upload files</span>: This button allows you to upload the file(s). Select the archive file(s) you want to upload into the portal and click <span class="bold_text">Open</span>.
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/SelectFiletoUpload.JPG');?>" height="419" hspace="0" width="563" border="0">
	</p>
	<p>A progress bar will keep you informed on the Upload Status. </p>
	<p>
		Once completed, your files are uploaded into the portal. You can verify your upload(s) by clicking the <span class="bold_text">View Files</span> button.
	</p>
	<p>
		This button displays the <span>Bento File Manager</span> where you can see/delete the uploaded files for your 
		Handoff.
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/FMS_uploadedFiles.JPG');?>" height="179" hspace="0" width="637" border="0">
	</p>
	<p>
		Click <span class="bold_text">Back </span>to return to Upload files screen, you can now click on&nbsp;<span class="bold_text">Proceed</span>.
		<img src="<?php echo $this->baseUrl('/images/documents/SetHOasReadytoloc.JPG');?>" height="21" hspace="0" width="88" border="0">
	</p>
	<p>
		This button allows you to set the Handoff status as "HO - ReadyToLoc"
	<img src="<?php echo $this->baseUrl('/images/documents/HoStatus_readyToloc.JPG');?>" height="51" hspace="0" width="120" border="0"> 
	and informs Jonckers Team via email that your files are ready to be localized.
	</p>
	<p>
		You will not be able to do any further changes in your Handoff. 
	</p>
	<p>
		If you are not willing to send the Handoff to Jonckers right away, click on <span class="bold_text">Back</span>. You will 
		be able to add files later on, through the Edit Function of your Handoff. 
		<img src="<?php echo $this->baseUrl('/images/documents/EditHOLink.JPG');?>" height="30" hspace="0" width="74" border="0">
	</p>
	<a href="#Top">Top</a>
	<a name="2."></a>
	<h3>2. Edit one Handoff</h3>
	<p>
		According to Portal's <a href="#Workflow">Workflow</a>, Clients are allowed to edit their Handoffs, as long as they didn't submit it to Jonckers team, i.e. HO Status equals "Ho - Created".
	</p>
	<p>
		In HANDOFF tab, search for you HO to be edited and click Edit
		<img src="<?php echo $this->baseUrl('/images/documents/EditHOLink.JPG');?>" height="30" hspace="0" width="74" border="0>
	</p>
	<p>You'll be able to: </p>
	<ul>
	  <li>
		Modify all fields related to your Handoff
	  </li>
	  <li>
		Upload files / supplemental files
	  </li>
	  <li>
		Change the Handoff Status
	  </li>
	</ul>
	<a href="#Top">Top</a>
	<a name="3."></a>
	<h3>3. Cancel one Handoff</h3>
	<p>
		According to Portal's <a href="#Workflow">Workflow</a>, Clients are allowed to&nbsp;cancel their Handoffs, as long as they didn't submit it to Jonckers team, i.e. HO Status equals "Ho - Created".
	</p>
	<p>
		If you need to cancel one HO that you already sent to localization, contact your Local Jonckers PM.
	</p>
	<p>
		To cancel one "Ho - Created" Handoff, In HANDOFF tab, search for your HO and click Edit
		<img src="<?php echo $this->baseUrl('/images/documents/EditHOLink.JPG');?>" height="30" hspace="0" width="74" border="0">
	</p>
	<p>
		Change the Handoff Status to <span class="bold_text">HO - Cancelled.</span>
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/SetHOasCancelled.JPG');?>" height="78" hspace="0" width="259" border="0">
	</p>
	<p>Click <span class="bold_text">Save.</span></p>	
	<a href="#Top">Top</a>
	<a name="4."></a>
	<h3>4. Download localized files and Close one Handoff</h3>
	<p>
		After localization of the HO files, Jonckers PM will Set the HO as "HB - Completed". Client will be notified by email.
	</p>
	<p>
		At this stage, Client will be able to Download localized files and Confirm reception of Jonckers' HB by Closing the HO.
	</p>
	<p>
		To Download the localized files for your HO, In HANDOFF tab, click on the <span class="bold_text">View files</span> link under <span class="bold_text">Handback Files</span> column.<img src="<?php echo $this->baseUrl('/images/documents/SeeHBFiles_link.JPG');?>" height="53" hspace="0" width="60" border="0">
	</p>
	<p>
		To close the HO, In HANDOFF tab, click Edit
		<img src="<?php echo $this->baseUrl('/images/documents/EditHBCompletedLink.JPG');?>" height="20" hspace="0" width="78" border="0"> for your HO, change its status to <span class="bold_text">HO - Closed</span> and <span class="bold_text">Save</span>.
	</p>
	<p>
		You can choose whether you want to inform Jonckers PM of this status change by keeping the checkbox activated (recommended) or not.
	</p>
	<p>
		<img src="<?php echo $this->baseUrl('/images/documents/SetHOasClosed2.JPG');?>" height="48" hspace="0" width="516" border="0">
	</p>
	<p>
		You will still be able to download both HO and HB files anytime, after closure of the HO.
	</p>
	<a href="#Top">Top</a><p></p>
	<a href="<?php echo $this->baseUrl('/ho/index');?>">Back to Bento Localization Portal</a>	
		
</div>